How to Start the Repair Process

---

Examples:

PlayStation 5 DualSense
PS5 SCUF Reflex

HDMI

USB
Xbox Series Controller
Xbox Elite Controller
Other supported controller models

Make sure you choose the correct controller type so we can match your repair service properly..

Select the repair service and any optional upgrades you want added to your controller.

Available add-ons may include:

TMR joystick upgrades
Mouse-click trigger switches
Controller deep cleaning
Back paddle button repair or replacement
Thumbstick height pack upgrades
Button or shell-related repairs

These add-ons allow you to customize your repair based on how you play and what your controller needs.

package your controller safely

right on the outside of the box the order number

include a piece of paper with the order number

email us the tracking number support@devicedrop.com 

 and email include your order number with tracking number so that way we will be able to  keep track of the delivery.