Web Accessibility Statement

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Last Updated: October 10, 2026

At Device Drop, we believe everyone deserves equal access to information, products, and services, regardless of ability or disability.

We are committed to making our website, www.devicedrop.com, accessible and user-friendly for all visitors, including individuals who use assistive technologies.

Our goal is to provide an inclusive online experience where customers can learn about our electronics repair services, review service information, contact our business, and schedule repair appointments with as few accessibility barriers as possible.

Device Drop strives to improve website accessibility in accordance with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).

While we aim to meet recognized accessibility standards, some portions of our website may not yet fully satisfy every accessibility guideline.

Device Drop recognizes that website accessibility is an ongoing process.

We are committed to identifying and addressing accessibility barriers as they become known and considering accessibility when updating our website, services, and online appointment scheduling features.

Our accessibility goals include:

• Providing readable and understandable website content.
• Improving navigation for visitors using keyboards and assistive technologies.
• Maintaining appropriate contrast between text and backgrounds.
• Providing descriptive text for meaningful images where supported.
• Making service descriptions and appointment information easier to access.
• Addressing reported accessibility difficulties whenever reasonably possible.

Our website may use third-party services, including appointment scheduling, payment processing, embedded content, and other features provided through GoDaddy or external platforms.

Certain accessibility features of these services may be managed by their respective providers.

Although Device Drop may not have direct control over every third-party component, we welcome reports of accessibility difficulties and will make reasonable efforts to assist customers in accessing the information or services they need.

If you experience difficulty accessing any information, navigating our website, or scheduling an electronics repair appointment, please contact us:

Email: support@devicedrop.com
Phone: 734-855-6338

We will make reasonable efforts to provide the requested information, assist with appointment scheduling, or offer an alternative method of accessing our services.

Our goal is to ensure that customers with disabilities have a meaningful opportunity to access the same services and information available to other customers.

We welcome feedback regarding the accessibility of our website.

If you encounter an accessibility barrier, please contact us by email or telephone and provide:

• The webpage or feature experiencing difficulty.
• A brief description of the problem.
• The assistive technology or browser being used, if applicable.
• Your preferred method of communication.

Device Drop
Wyandotte, Michigan
Website: www.devicedrop.com
Email: support@devicedrop.com
Phone: 734-855-6338

We will review accessibility concerns and make reasonable efforts to address reported issues or provide assistance.

Device Drop is dedicated to improving the accessibility and usability of our online services.

As web technologies, accessibility recommendations, and customer needs evolve, we will continue evaluating opportunities to improve the website experience.

Accessibility is important to us because every customer deserves equal access to our services.